AI Agent & MCP Development

A chatbot answers questions. An agent does the work: it reads your systems, calls your tools, and finishes the task. Incode Group designs, builds and runs production AI agents and custom MCP servers for teams that need more than a demo. Eleven years in business, 1,220 delivered client projects, engineers in Krakow, London and Kyiv.
MacBook Pro computer on the table with some code on the screen.Small dots for industry image.
MacBook Air computer with JavaScript code inside.

Everyone wants an AI agent. Few get one into production.

The gap between a demo that impresses and an agent your team relies on every day is mostly engineering. Three walls stop most projects before they cross it: the build itself, reliability over time, and the fact that nobody on your team has a free quarter to learn agent infrastructure.

Where projects stall:

  • Prompting is not building. Tools, schemas, permissions, retries and evaluation all have to be designed.
  • Demos forget context and drop tasks. Production agents need real memory and state.
  • Your engineers already have a roadmap, and this is not on it.
  • After launch, models and APIs keep changing. Someone has to own that.

You bring the process. We build the agent around it.

Tell us the work you want handled: a support queue, a research task, an internal ops process, a workflow buried across five tools. We take on the architecture, the memory, the integrations, the hosting and the monitoring, and hand back an agent that does the job every day rather than a proof of concept that impresses once.

What we deliver:

  • A designed system with planned tool use, guardrails and fallbacks
  • Long-term and short-term memory, so the agent keeps your context
  • MCP servers connecting it to your data, APIs and internal tools
  • Deployment on your cloud or ours, with logging and evaluation
  • Ongoing support as your models, APIs and processes change
A developer at the table with macbook air.
A women is running to the top of mountains.

MCP: how an agent reaches your real systems

The Model Context Protocol is the standard way to give a model access to tools and data. We build MCP servers that expose your CRM, databases, internal APIs and file storage to an agent under access you control, with an audit trail behind every call. We run MCP inside our own products, so these patterns come from systems we operate rather than from a slide deck.

What MCP work looks like:

  • Custom MCP servers for your internal APIs and databases
  • Agent access to CRM, helpdesk, billing and analytics
  • Scoped credentials, human approvals and audit logging
  • MCP clients wired into Claude, ChatGPT and your own applications

Our AI expertise

AI agent development

Agents that plan, call tools and finish multi-step work inside your systems, with a human in the loop wherever you want one.

MCP server development

Custom Model Context Protocol servers that give agents scoped, audited access to your APIs, databases and internal tools.

RAG and knowledge assistants

Search and answers over your own documents, tickets and code, with citations back to the source instead of confident guesses.

Workflow and back-office automation

Agents that absorb the repetitive parts of sales, support, recruiting and finance operations, and report back on what they did.

AI features in your product

Copilots, assistants and generation features built into the product you already ship, with model routing, cost control and evaluation behind them.

How it works?
From the first call to
a working agent.

step 1

Start with a discovery call.

Tell us which process you want an agent to handle. We map the tools, data and decisions it touches, agree on what a working result looks like, and scope the build before anyone writes code.

step 2

We build and evaluate the agent.

We design the architecture, build the MCP integrations and the memory layer, then test the agent against real cases from your business until the results hold up.

step 3

Go live, then keep improving.

We deploy to your cloud or ours, wire up logging and evaluation so you can see what the agent did, and keep tuning it as your models, APIs and processes change.

Schedule a FREE call

A chatbot answers. An agent does the work.

A subscription gives your team a better place to ask questions. An agent built into your stack finishes the task and leaves a record of what it did.

CriterionAgent built by Incode GroupChatGPT or Copilot seatsIn-house pilot
Works inside your own systemsYesNoSometimes
Completes multi-step tasks on its ownYesNoNeeds building
Keeps your context between sessionsYesLimitedNeeds building
Connected to your APIs and data over MCPYesNoNeeds building
Scoped access, approvals and audit trailYesNoRarely
Evaluated against your real casesYesNoRarely
Who keeps it running after launchWe doYou doYou do

Customer reviews
are always valuable.

See what our customers think of us

See Our Work

The developers managed to do a large chunk of work in a short period of time. I recommend working with Incode Group for JavaScript development. Thanks to their unrivaled communication and expertise, they know how to do it in the best way possible and make it work, and the business pays off and monetizes.

John McCoy, CEO ProprHome
Lisbon, Portugal
Feedback rating filled yellow star icon.Feedback rating filled yellow star icon.Feedback rating filled yellow star icon.Feedback rating filled yellow star icon.Feedback rating filled yellow star icon.
Feedback double quotes icon.
John McCoy

The MVP saw marked improvement thanks to Incode Group’s smooth communication and dedication to initial requirements. Their project management was a highlight of the engagement, as were their independent, methodical approach and honesty.

Kevin Peters, Agile Rockstars
Hamburg, Germany,
Feedback rating filled yellow star icon.Feedback rating filled yellow star icon.Feedback rating filled yellow star icon.Feedback rating filled yellow star icon.Feedback rating filled yellow star icon.
Feedback double quotes icon.
Kevin Peters - CTO at Agile Rockstars from Hamburg, Germany.
Dan - Project Manager at Agile Rockstars LLC.

All the outsourcing their team completed was expertly done. Incode Group follows instructions carefully. They’re skilled, creative, and dedicated to achieving set goals. Customers can expect a professional development team that delivers in a timely manner.

Shane Robinett, Knetik Inc
Altamonte Springs, Florida
Feedback rating filled yellow star icon.Feedback rating filled yellow star icon.Feedback rating filled yellow star icon.Feedback rating filled yellow star icon.Half filled yellow rating star.
Feedback double quotes icon.
Shane Robinett - CTO at Knetik Inc
Altamonte Springs, Florida
Mike Stewart - Project Manager at Knetik Inc

We developed an ERP/MRP web app for a successful e-commerce platform. Development process was smooth, and results were very satisfying. Communication is good, and developers are professional and knowledgeable. We are looking forward for more projects to do together.

David Tarbay, Head of Product
Tel Aviv, Israel
Feedback rating filled yellow star icon.Feedback rating filled yellow star icon.Feedback rating filled yellow star icon.Feedback rating filled yellow star icon.Feedback rating filled yellow star icon.
Feedback double quotes icon.
David Tarbay, Head of Product Tel Aviv, Israel
Feedbacks list left arrow navigation element.
Feedbacks list right arrow navigation element.

Ready to put an agent to work?

Max file size 10MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 10 MB.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.