Type
Module
Module
Module
Industry
Healthcare
Integrates with
Stripe
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Google Maps
ChatGPT
Overview
In today’s fragmented healthcare ecosystem, patients often struggle with disconnected services, long wait times, complex billing, and a lack of personalized guidance.
Theragram bridges these gaps acting as a unified, intelligent assistant that helps patients navigate their entire healthcare journey through one seamless conversational interface. Theragram securely integrates with clinic systems, EHR platforms, pharmacy networks, billing systems, and scheduling tools providing patients with real-time access to the information and services they need, exactly when they need them.
Problem
In today’s healthcare landscape, patients often face a fragmented and frustrating experience when trying to manage their care. Scheduling appointments requires navigating complex portals or making multiple phone calls. Prescription refills are prone to delays and often lack clear instructions or secure verification. Understanding and paying medical bills is frequently confusing, leaving patients uncertain about what they owe and why. Even basic questions like finding out if parking is available at a clinic can go unanswered. On the clinic side, staff are overwhelmed by routine administrative requests, diverting valuable time away from patient care. This disjointed ecosystem leads to inefficiency, patient dissatisfaction, and ultimately lower engagement with the healthcare system.
Solution
Theragram solves these challenges by acting as an intelligent healthcare assistant that unifies the entire patient journey through a simple, conversational interface. It securely connects to clinical systems, electronic health records, pharmacy networks, and billing platforms, allowing patients to manage their healthcare seamlessly from one place. Through Theragram, patients can schedule and manage appointments with ease, securely refill prescriptions with two-factor authentication, gain clear insights into their billing, and access practical information about clinic visits all via natural conversation on their preferred device. For clinics and hospitals, Theragram automates routine inquiries, streamlines administrative workflows, and improves patient engagement, enabling healthcare providers to focus more on delivering exceptional care.
Features
EHR-based Personalized Recommendations
Theragram connects with the patient’s electronic health records (EHR) to analyze medical history and current health status. It delivers tailored health insights, care reminders, medication alerts, and preventive recommendations helping patients take a more proactive role in managing their well-being.
Secure Prescription Management
Patients can easily request prescription refills through a conversational AI flow. The process is protected with 2-factor authentication to ensure only authorized users can refill medications. Theragram also keeps patients informed about refill schedules and medication instructions to improve adherence.
AI-Powered Appointment Scheduling
Theragram simplifies appointment management by allowing patients to search for doctors or therapists by specialty, location, and availability. It enables booking, rescheduling, and canceling appointments in real time, eliminating the need for phone calls or complex portals.
Transparent Billing & Payments
Patients can view detailed billing information at any time through Theragram. The assistant provides real-time visibility into outstanding charges, explanations of services rendered, and payment history. It also supports secure payment processing directly through the chat interface, improving convenience and transparency.
Practical Clinic & Facility Guidance
Theragram provides immediate answers to practical questions such as clinic location, parking availability, building access points, and nearby public transportation options. This reduces confusion and anxiety before visits and helps patients arrive prepared.
Benefits
Reduced Administrative Load
By automating routine inquiries and operational tasks, Theragram significantly reduces the workload on clinic staff. This allows healthcare providers to reallocate time toward delivering higher-quality, personalized care.
Faster Prescription Management
Through secure, user-friendly prescription refill workflows, Theragram helps patients stay on top of their medication schedules. This leads to better medication adherence, improved outcomes, and higher patient satisfaction.
Streamlined Patient Navigation
Theragram helps patients navigate logistical aspects of healthcare visits from finding parking to knowing which entrance to use which reduces no-show rates and enhances the overall patient experience.
Improved Patient Engagement
Theragram offers patients a unified, intelligent interface to manage their healthcare needs, fostering deeper engagement and trust. Patients feel more empowered and in control of their healthcare journey.
Better Revenue Collection
The assistant increases billing transparency and simplifies payment processes, encouraging more timely patient payments. As a result, clinics experience improved cash flow and a reduction in unpaid invoices.
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Questions &Â Answers
Does Theragram replace human healthcare staff?
No. Theragram is designed to assist, not replace, human staff. It automates routine administrative tasks and FAQs so that clinical and administrative teams can focus on providing high-quality care.
Can patients manage appointments with Theragram?
Absolutely. Patients can search for available doctors and therapists, book new appointments, reschedule existing ones, and cancel if needed all through a natural language conversation.
Can Theragram answer non-medical questions like parking or clinic location?
Yes. Theragram is designed to improve the overall patient experience, including answering practical questions such as clinic address, parking availability, building access points, and nearby public transportation options.
Can Theragram help patients understand their medical bills?
Yes. Theragram provides patients with clear access to their billing statements, payment history, and outstanding charges. It explains line items and allows for secure payments directly within the chat interface.
How does Theragram handle prescription refills?
Theragram allows patients to request prescription refills securely through a conversational flow. The process uses two-factor authentication to verify patient identity and maintain compliance with pharmacy and clinical standards.
How does Theragram integrate with existing healthcare systems?
Theragram connects securely with electronic health records (EHR), pharmacy systems, billing platforms, and scheduling tools through APIs and standardized healthcare protocols. It is designed to complement and not to replace existing clinic workflows.
Is Theragram safe and compliant with healthcare regulations?
Yes. Theragram is fully compliant with major healthcare privacy standards, including HIPAA (US) and GDPR (EU). All patient data is encrypted and handled securely, ensuring privacy and trust.
What types of organizations can use Theragram?
Theragram is ideal for clinics, hospitals, therapy practices, and healthcare networks of all sizes that want to streamline patient engagement, improve operational efficiency, and enhance the patient experience.
Is This the Right Solution for You?
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Customer Ratings &Â Reviews
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5
June 7, 2025
I used to dread calling my clinic for every little thing. Now I just asked Theragram and it gave me the info instantly. I even paid my last bill through the chat!
